Refund policy

Returns & Exchanges

Due to the nature of the works, returns or refunds for customer convenience cannot be accepted.

Damage in Transit

If your order arrives damaged, please contact us by email (masakikatosushiki@gmail.com) within 7 days of delivery. We will arrange an exchange.

Please Note

• We may ask you to send photographs of the item as received to assess the damage.
• The replacement will be shipped after we confirm the return of the damaged item. Return shipping is covered by the seller.

If you have any questions, please do not hesitate to contact us.